This Privacy Policy describes the way in which the company Kolomejec d.o.o. (hereinafter: ‘Kolomejec’, ‘we’, “us” or ‘our’) collects, uses and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Croatia.

1. Data Controller

Kolomejec d.o.o.
Address: Samoborska cesta 146A, 10090 Zagreb
VAT No.: 28943450851
E-mail: Contact form

2. Types of personal data we collect

We only collect data that is necessary for the purpose of processing, including:

• first name and surname
• email address
• telephone number
• address (in the case of goods delivery)
• payment information (if applicable)
• information about enquiries, complaints and communications with users

3. Purpose and legal basis for processing

We process personal data for the following purposes:

• fulfilment of contractual obligations (e.g. sale of products, delivery)
• responding to enquiries and providing customer support
• fulfilment of legal obligations (accounting, tax, etc.)
• promotional and marketing activities, with prior consent

4. Data Storage and Retention Period

Data is stored securely and is retained only for as long as is necessary to fulfil the purpose of the processing or in accordance with legal obligations. After the retention period has expired, the data is permanently deleted or anonymised.

5. Data Subject Rights

Users have the following rights:

• the right to access their data
• the right to rectification of inaccurate data
• the right to erasure (‘right to be forgotten’)
• the right to restriction of processing
• the right to data portability
• the right to object

To exercise your rights, you can contact us via the email address provided in section 1.

6. Data Security

Kolomejec d.o.o. takes appropriate technical and organisational measures to protect personal data from unauthorised access, loss, alteration or destruction.

7. Disclosure of data to third parties

Data may be shared exclusively with trusted partners and processors (e.g. courier services, accounting services, IT support), and solely for the purpose necessary to fulfil contractual or legal obligations. All partners are bound by a confidentiality agreement and comply with the GDPR.

8. Cookies and Web Technologies

If we use cookies on our website, they are used exclusively to improve the site’s functionality and user experience. The user has the option to manage their cookie settings via their browser.

9. Changes to the Privacy Policy

Kolomejec d.o.o. reserves the right to amend this Privacy Policy in accordance with applicable regulations. The updated version will be published on our website with an effective date.

10 Contact

For any questions or requests regarding the processing of personal data, you can contact us at:
Email: Contact form
By post: Samoborska cesta 146A, 10090 Zagreb